Customer Comments
Now in North Carolina, we continue our New England track record:
Click on the link to read the SailBlog of Captain
Q on the refit of his
Bristol 41
Recveived 05/07/2010
Pete - thanx again for your help; the new depth sensor worked perfectly and
we're now docked in Annapolis for the summer. - Dan & Jaye Lunsford
Received 05/02/2010
Pete,
I am sending this email to thank you for the quick and very professional way in
which you came to repair my 20-year old Autohelm 7000. You drove to my boat and
quickly determined that the electric motor in the unit had failed. You removed
the piston unit and took it with you to your shop to install a new motor, which
you ordered for me. In taking the unit apart you realized that the plastic gears
where badly worn, so you replaced them with updated metal ones. In just two
days, you returned to my boat and installed the repaired autohelm , which now
works perfectly. When I called you after the job, you pointed out that you stand
behind and service what you sell, so when this aging unit needs to be completely
replaced, I will come to you for a new one. Your diligence on this project was
particularly appreciated because we were on a sailing vacation, when you came to
help us. Thank you for making our sailing trip to New England possible!
Vaughan E. Taylor
Sailing Vessel LEGACY
New Bern and Beaufort, NC
Here is what some of
our New England customers have had to say
Dear Peter:
Many thanks for your excellent and prompt repair
work on my B&G Network autopilot and Raymarine radar recently. After
spending the summer trying to get anyone to look at my B&G between New
Hampshire and Rhode Island without success and after contacting B&G in the
US and the UK without finding anyone to even return my calls I was surprised
and delighted to find your company right here in New Hampshire. Not only did
you answer my call but promptly fixed the problems with my pilot and radar
on the boat quickly and efficiently. I would strongly recommend your service
to anyone requiring marine electronic repairs and installation.
Thanks and good luck with you business.
Sincerely
Bruce H Bates
Durham NH
Peter
My Furuno radar is working great. Thanks for the
good job.
Bill Roode
"Marinus"
Newburyport, MA
Pete,
Best
of luck in your new location. The Furuno Electronics you installed in my Pursuit
are
working flawlessly and everyone is very impressed with the set up.
Best Regards,
Brian Mackie, Boothbay Harbor,
ME
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